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Shipping Policy

Shipping Policy

At NaturePar, we aim to process your order quickly, efficiently, and in an environmentally friendly manner, always making the most sustainable choices for our shipping methods. Below are the details of our shipping costs and delivery times.

Processing Time

Orders placed on weekdays before 23:59 will be processed and shipped the same day. Orders placed on weekends or public holidays will be shipped on the next business day. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Costs

At NaturePar, we always choose the greenest and most environmentally friendly shipping option. The good news is that this sustainable shipping is always free for our customers, regardless of the order size or delivery country.

Delivery Times by Country

Our estimated delivery times are 5-7 business days, including weekends, for the following countries:

  • Netherlands: 5-7 business days

  • Belgium: 5-7 business days

  • Germany: 5-7 business days

  • Other countries: 5-7 business days

Please note that these delivery times are indicative and may vary depending on external factors such as delivery partners and any public holidays.

International Shipping

Currently, we do not offer international shipping outside the EU. We are working on making more shipping options available in the future.

Delays

While we do everything we can to deliver your order within the expected timeframe, delays may occur due to circumstances beyond our control, such as customs checks or a higher workload with the delivery service. NaturePar is not responsible for delays caused by these external factors.

Tracking Information

Once your order has been shipped, you will receive an email with tracking information so you can track your package.

Lost or Damaged Packages

If your package arrives damaged, please contact us immediately at help@naturepar.com with photos of the damage. For lost packages, check the tracking information and contact the delivery service. We are always here to assist you further.